Design work is moving
from prompts to systems.

Designers are no longer only asking a model for a screen, a critique, or a block of code. They are shaping project rules, design systems, screenshots, skills, review gates, and agent-specific files that guide the work.

This school focuses on the practical side of that shift: how to brief an agent, give it the right context, make its work reviewable, and keep human design judgment in the loop.

Sam Mozaffari is an experience designer based in Sydney, working across team member and customer experience. His practice brings together service design, research, large-scale data analysis and applied AI. Conversations and observation sit alongside broader datasets so patterns can be checked for how widely they appear. He also builds tools for research synthesis and insight exploration: AI helps organise and interrogate evidence, while source checking and human review stay in the loop.

The aim is informed change — enterprise systems, service standards, and day-to-day operations that work better for customers and team members. Seven years in design; focus across service design, experience design, transformation consulting, and applied AI.