Research packets with question, sources, method, findings, and evidence
Run research packets agents can build — and humans can still audit.
Research is where agents quietly do their best design work: gathering, structuring, and synthesising evidence at a scale a single researcher cannot. They can speed screening and synthesis. They do not replace participants, and synthetic users are not a substitute. The researcher keeps ownership of questions, interpretation, and ethics. This course covers research packets as the unit of agentic research, deep desk research and competitive teardowns, synthesis across interviews and tickets, surveys, experiments and funnel diagnosis, journey maps and service blueprints generated from product data, and the step most research decks skip: turning insight into briefs that change what gets built.
- Modules
- 6 modules
- Total time
- ≈4h 35m
- Last updated
- 2026-10-09
Curriculum
6 modules
Slides are the lesson; study guide and transcript come with each module.
Time commitment
≈4h 35m
About ≈5 hours across the full outline — work at your pace.
Access
US$39
Pay once. Yours to keep, with updates.
Artefacts you can take back to the team.
Desk research, teardowns, synthesis, surveys and funnels, journey maps from product data, and briefs that change what gets built. Synthetic users stay labelled.
Cited desk research and competitive teardowns
Interview and ticket synthesis with traceable themes
Survey, experiment, and funnel readouts that do not launder weak data
Journey maps and blueprints kept current from product data
Insight-to-brief handoffs that change the backlog

Module outline
Open the first module you have not finished. The slides are the lesson. The study guide and the transcript are the same module if you would rather read.
Research Packets
The unit of agentic research: a packet that holds the question, the sources, the method, the findings, and the evidence trail — built by an agent, auditable by a human, and reusable as briefing input for design work.
Deep Design Research and Competitive Teardowns
Desk research and competitive analysis run at agent scale: structured teardowns of competitor flows, pattern surveys across a category, and the discipline that separates what was observed from what is being inferred.
Research Synthesis with Agents
Synthesis across interviews, support tickets, reviews, and open-text feedback: theming with traceable evidence, contradiction-hunting, and the human interpretation pass that decides what the themes mean.
Surveys, Experiments, and Funnel Diagnosis
Quantitative work where agents help with design and analysis but cannot supply rigour: writing surveys that do not lead, reading experiment results without inventing significance, and diagnosing funnel drop-off with hypotheses tied to evidence.
Journey Maps and Service Blueprints from Product Data
Journey maps and blueprints built from what the product actually records — events, tickets, session paths — rather than workshop recollection, and kept current by re-running the generation instead of redrawing the poster.
From Insight to Brief
The step that determines whether research mattered: converting findings into design briefs with the evidence attached, prioritising what to act on, and closing the loop so the next research question comes from what shipped.
Sample lesson & slide previews
Titles and diagrams from early modules — the same materials you open after checkout.
Research Packets · concept
Anatomy of a packet
Research Packets · diagram
What each part does downstream
Research Packets · concept
What agents do well: coverage, structure, recall, traceability
Research Packets · checklist
What they do badly: novelty, contact, knowing what is missing
Research Packets · comparison
Source standards: set them before the first packet
Research Packets · concept
Packets as briefing inputs
By the end of this course you can…
UX researchers, product designers who carry research as part of their role, and design leads who need evidence to move faster without becoming shallower.
Structure research as packets — question, sources, method, findings, evidence — that agents can build and humans can audit.
Run deep desk research and competitive teardowns that cite their sources and separate observation from inference.
Synthesise interviews, support tickets, and open-text feedback into themes with traceable evidence.
Use agents for survey design, experiment readouts, and funnel diagnosis without laundering weak data into confident claims.
Generate journey maps and service blueprints from product data and keep them current.
Convert findings into design briefs so research changes what gets built rather than what gets presented.
This is for you if…
- UX researchers and product designers who carry research in their role
- Design leads who need evidence without becoming shallower
This is not for you if…
- Anyone hoping synthetic users will replace participants
- Teams that will not keep a human on questions, interpretation, and ethics
The practice compounds. Waiting does not.
Agents already accelerate screening and synthesis; the risk is shallow confidence.
Ethics and participant ownership do not disappear when the desk work gets faster.
Research that never becomes a brief is theatre — this course closes that gap.
Pay once. Keep the course, with updates.
Prefer the full designer catalogue, or designer plus leadership? Upsell paths use the same checkout you already trust.
Before you register
Do you teach synthetic users as a substitute for participants?
No. Agents can speed desk work and structuring. Participants, interpretation, and ethics stay with the researcher. Synthetic users are never treated as a substitute.
Is this a subscription?
Pay once. Yours to keep, with updates. There is no renewing membership for new purchases.
What do updates cover?
All edits and new lessons in an owned course, for the life of the course. Bundles include new courses added to that track for 12 months.
What if a course is retired?
Course retirement gives access to its replacement.
The sources behind this course.
The course teaches the practice; the books and articles carry the depth, sources, and worked runs it draws on.
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